WHO YOU WILL MEET:

Senior Decision Makers From Railway Infrastructure Owner/Operators With The Following Job Titles:


  • CEOs
  • Managing Directors
  • MDs Of Customer Experience, Marketing & Communication
  • MDs Of Rail Development
  • SVPs Of Business Development
  • Project Directors
  • Commercial Directors
  • Customer Service Directors
  • Communication Directors
  • Chief IT Architects
  • Chief Legal and Corporate Affairs Officer
  • Directors Of Marketing Technologies
  • Head Of Passenger Information & Customer Experience
  • Heads Of Traffic Information Department
  • Heads Of Marketing
  • Heads Of IT
  • Heads Of Passenger Real-Time Information
  • Heads Of Technology
  • Head Of Digital Customer Experience
  • Head Of Customer Relations
  • Passenger Information Managers
  • Passenger Services Managers
  • Station Managers
  • Programme Managers

Plus Industry Stakeholders From...


  • CIS/PIS Hardware Suppliers
  • Mobile App Producers
  • Communication Infrastructure Suppliers
  • Communication Technology Suppliers
  • IT System Suppliers
  • Communications Software Suppliers
  • Social Media Platform Providers
  • Social Media Specialists & Consultants
  • Marketing & IT Consultants
  • PR & Communications Consultants
  • 3rd Party Journey Information & Booking Platforms

FOLLOW US...

Speaker Page

If you would like to find out about speaking opportunities and ways you can work with us, please contact:

Caroline Thorne

caroline@london-business-conferences.co.uk

Chris Scoggins

Chris Scoggins

Chief Executive

National Rail Enquiries

Chris Scoggins is the Chief Executive of National Rail Enquiries and Train Information...

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Ron Hartman

Ron Hartman

Executive Vice President Of Global Rail Activities

Veolia Transdev

Named Executive Vice President of the Rail Division in 2008, Ron oversees...

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Vernon Everitt

Vernon Everitt

Managing Director Of Customer Experience, Marketing & Communication

Transport for London


Vernon is responsible for Transport...

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Claudio Cassarino

Claudio Cassarino

Managing Director

Copenhagen Metro Service

Claudio  Cassarino has more than 25 years of experience in the Public Transport sector at...

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Richard Price

Richard Price

Chief Executive

Office Of Rail Regulation

Richard Price was appointed chief executive designate, Office of Rail Regulation, from 16 May 2011 and...

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Alex Hynes

Alex Hynes

Managing Director Of Rail Development

Go-Ahead Group

Alex Hynes was appointed Managing Director of Rail Development in January 2012. He joined...

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Claus Klitholm

Claus Klitholm

Senior Vice President Of Business Development

DSB

Claus Klitholm is Senior Vice President at Danish State Railways (DSB) with an experience of...

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Barbara Moulton

Barbera Moulton

Assistant General Manager For Customer Communications & Marketing

Massachusetts Bay Transportation Authority

Barbara is a seasoned...

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Gareth Powell

Gareth Powell

Director Of Strategy & Service Development - London Underground & London Rail

Transport for London


Gareth is a member of the...View

David Hytch

David Hytch

Information Systems Director

Transport for Greater Manchester

David is Information Systems Director at Transport for Greater Manchester (TfGM). He...

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Riccardo Santoro

Riccardo Santoro

Chief IT Architecture & Innovation Officer: Corporate Strategy, Plans & Systems

Ferrovie dello Stato Italiane

Riccardo Santoro is...

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Mohamed Bhanji

Mohamed Bhanji

Director Of Marketing Technologies

VIA Rail Canada


Mohamed Bhanji is the Director Of Marketing Technologies at VIA Rial Canada and is...

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Ruetger Fenkes

Ruetger Fenkes

Senior Project Leader

Deutsche Bahn AG

Ruetger began his career in 1997 at the Corporate Strategy practice of Deloitte Consulting (formerly Arthur...

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Peter Williams

Peter Williams

Commercial & Customer Service Director

East Coast Trains

Peter is Commercial and Customer Service Director for East Coast trains and is...

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Anthony Smith

Anthony Smith

CEO

Passenger Focus

Anthony Smith the Chief Executive of Passenger Focus. Having qualified as a solicitor, Anthony worked for five years as...

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Tony Bispeskov

Tony Bispeskov

Manager Of The Traffic Information Department

DSB

Tony Bispeskov is manager of Traffic Information Department at Danish State Railways (DSB). He...

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Yves Desjardins-Siciliano

Yves Desjardins-Siciliano

Head Of Media, Community Relations & Chief Legal Officer

VIA Rail Canada

Yves is responsible for Media and Community Relations. He is one...

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Frederique Ville

Frederique Ville

Head of Innovation

SNCF Voyages

Having graduated from the Ecole Polytechnique and the 'Ecole Nationale...

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Deborah Stone

Deborah Stone

Senior Director Of Sales & Reservation Systems

Amtrak

Deborah Stone is the Senior Director of Amtrak's Sales and Reservation...

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Francis Jellings

Francis Jellings

Head Of IT

Virgin Trains

Francis Jellings is Head Of IT at Virgin Trains his time there he has developed and implemented an IT strategy which has...

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Moritz Schlee

Moritz Schlee

Head Of RTPI On-Board Information Systems

Deutsche Bahn AG

As head of RTPI on-board information systems, Moritz Schlee is responsible for...

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Raspanti Raffaele

Raspanti Raffaele

Head of IT Innovation & Governance

NTV - Nuovo Trasporto Viaggiatori

Raffaele is responsible for NTVs IT Operations including their...

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Andrea Gasparri

Andrea Gasparri

Head of Customer Operations

NTV - Nuovo Trasporto Viaggiatori

Andrea is responsible for CRM, Customer Information, Field Planning and Operations...

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Jason Durk

Jason Durk

Head Of Passenger Information

National Rail Enquiries

Jason has worked in the rail industry for 18 years and is currently Head of Passenger...

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Matt Clarke

Matt Clarke

Passenger Services Manager

London Midland    


With over 25 years Railway Experience the past 15 years have...

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Rob Mason

Rob Mason

Passenger Information Manager

East Midlands Trains

Rob is responsible for the provision of real time passenger information at East Midlands...

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Pete Johnston

Pete Johnston

LSTF IS Programme Manager

Transport for Greater Manchester

Pete is a Programme Manager within the Information Systems Directorate at Transport for...

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Matthew Bromley

Matt Bromley

Station Manager: Marylebone

Chiltern Railways

Matt Bromley Is a Station Manager at Marylebone.  Previous to this role he was been tasked...

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David Whitley

David Whitley

Head Of Marketing

London Midland

David Whitley has worked in the public transport industry for 17 years and is currently the Head Of Marketing for...

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Natalie Cowen

Natalie Cowen

Head Of Marketing

East Coast Trains

Natalie joined East Coast Main Line Company Ltd in November 2012 as Head of Marketing from the HSBC owned...

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Chad McLarnon

Chad McLarnon

Manager Of Business Solutions

VIA Rail Canada

Chad McLarnon is Manager, Business Solutions at VIA Rail Canada. With over 15 years in the passenger...

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David Johnson

David Johnson

Programme Manager

National Rail Enquiries

David has over 10 years experience of technology and ITS projects including strategy formation,...

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Guy Dangerfield

Guy Dangerfield

Passenger Issues Manager

Passenger Focus

Guy Dangerfield has been with Passenger Focus and its predecessor organisation since 1998 and currently...

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Jesper Bang-Olsen

Jesper

CEO

Basepoint Media

Jesper has worked in the digital media, entertainment and advertising industry for over 16 years and has been the CEO of...

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Jan Rosenfeldt

Jan Rosenfeldt

Director & Partner

Victum Management.

Jan Rosenfeldt has been in the railway business for more than 20 years. In the rail industry, rail...

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Soren Graae

Soren Graae

Director and Partner

Victum Management

Soren Graae has more than 20 years of experience from production management, LEAN management and quality...

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Paul Tapley

Paul Tapley

Head Of Marketing

Arriva Trains Wales

Paul leads a team of 6 people, driving the innovation, enhancement & optimisation of marketing RoI,...

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Mostafa Gulam

Mostafa Gulam

Head Of Technology

ATOC

Mostafa has been Head Of Technology at ATOC since April 2012.  Among his many responsibilities he defines system...

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Christian Lindberg

Christian Lindberg

Head Of On-Line Services

VR-Group

Christian Lindberg is responsible for the development of VR's online channels vr.fi and m.vr.fi. He acts as the...

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What Our Attendees Have To Say:

Our Rail Innovation events date back to 2008, here are a few comments from our attendees, speakers and sponsors...

BUSINESS CASE:

7 Key Reasons To Attend:

  • The only passenger information conference that looks at devising investment strategies based on ‘establishing what the customer actually needs, wants and expects ’, not just what the latest technology is.
  • Gain critical insights on improving the operational response to passenger information during disruption from a customer focused perspective in this unique rail industry dedicated forum
  • Benefit from comprehensive case studies on using social media as a tool for customer engagement, delivering passenger information, and measuring the impact of social media usage on customer experience
  • Hear from a truly industry leading speaker line-up of 25+ Managing Directors, Department Heads and Senior Passenger Information, Marketing, Technology & Business Development Managers from international train operators and public transport organisations
  • Capitalise on experiences implementing on-board WiFi and mobile connectivity solutions as a key cornerstone to enabling timely delivery of information to passengers
  • Find out about the latest technological solutions, tools and mediums for delivering enhanced passenger information and customer experience service
  • Interact with industry leading thinkers in this dedicated rail forum with extended networking opportunities at the exclusive drinks reception included in your pass at the end of after Day One

RELATED EVENTS:


 

 
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